BigAir Group Resource Centre

The resources you need to engage with BigAir.

CUSTOMER SERVICE GUIDE

The goal of any BigAir employee is to support, communicate and educate our customers to ensure that their service is supplied and maintained with the highest quality standard. At BigAir, we believe that a quality customer experience is the most important factor in building a strong, sustainable and mutually rewarding relationship with our customers. This document provides an overview of BigAir’s Operational and Support procedures.

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GENERAL TERMS CONDITIONS

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Residential Terms Conditions

Residential-Terms-Cover

Point to Point Service Level Agreement


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Standard Service Level Agreement

Standard-SLA

 


Community BroadBand Fair User Policy

BCB_AUP

 

Related Articles

Here are three articles you may find useful.

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