IT Infrastructure Management from BigAir Group

Keep your business going 24/7 with BigAir IT Infrastructure monitoring and management services.

BigAir Group's Infrastructure Management (IM) services are designed to maintain maximum uptime and performance by keeping your key components running perfectly for complete peace of mind.

A Quick Overview

what is
it infrastructure management

Infrastructure Management services comprise the monitoring and management of IT infrastructure to improve the availability, reliability and performance of applications, devices and networks.

why
it infrastructure management

Big chunks of IT budget are spent on day-to-day monitoring and resolution of infrastucture issues. BigAir Infrastructure Management offers a broader range of skills, tools and resources to provide a cost effective solution so your internal resources can pursue more strategic initiatives.

Our
IT Infrastructure management service

BigAir Group provides centralised monitoring of your entire IT infrastructure with a comprehensive set of tools and features that facilitate rapid troubleshooting and resolution, and management services to efficiently operate and maintain your IT Infrastructure.

IT Infrastructure Management by BigAir Group

ITIM services by BigAir Group are designed to assist you in the provision of IT services to your organisation, through the efficient monitoring and management of your IT Infrastructure.

These services span server, storage, networking (LAN, WAN and Wireless), security, unified communications, applications and other core IT infrastructure components within your business environment. The IM services offered by BigAir are comprised of two components, ORIZON® Monitoring services and BigAir Management services.

ORIZON® Monitoring

This service provides end–to–end, centralised monitoring of your entire IT infrastructure with a comprehensive set of tools and features to allow rapid troubleshooting and resolution.

BigAir Management

BigAir Management provides a comprehensive, integrated suite of services to efficiently operate and maintain your IT Infrastructure. A rapid response service that monitors the health and availability of your IT infrastructure and actively detects, diagnoses and resolves service related incidents as they occur. Additionally, the service provides systematic reviews, analysis, recommendations and reporting for the early detection and prevention of potential issues affecting availability and performance.

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Questions? Call 1300 244 247